Plane Talking Products

Welcome As the name and colour scheme might suggest, we are about operating our business simply and efficiently - with the minimum of fuss. Whether you are looking for onboard / airline products, comfort items or promotional merchandise we are here to help. We like to make it easy for our customers to buy, develop and take delivery of the right product, in the right timeframe and at the best price possible.The type of products we sell... well, that's really up to you... what is it you want? t: +44 (0)1962 761747 e:

Design and Development

Inherent in all considered and resolved products, is the story behind it’s concept, operation, aesthetic and delivery as a finished product. Plane Talking’s in-house design team look after all aspects of the life-line of their product’s development and create and deliver products that really fulfil the client’s needs.

The Point of Difference?

Posted by Martin Piper
Martin Piper
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on Wednesday, 23 November 2011
in Design and Development
Martin Piper looks at why airlines should differentiate more in today’s market place..
One could say that for the passengers in the back, the competition is mostly price driven and that will, pretty much,always stay the same. But for Business and First class, this should be different.
In a world dominated by the big conglomerates, where every shopping centre features a ‘generic’ mall containing the same stores globally, our world seems to be getting smaller - at least commercially. That is why, when travelling, one needs to seek out and actively enjoy the subtle differences that mark our cultures apart. Therefore, when flying, this should ideally start in the departure lounge or, at least, onboard with the passenger experiencing contemporary global qualities but enhanced and accented with local touches and great attention to detail. In an ideal world this would create a set of choices based purely on taste and style and not so much on price or points and allow the essence of the destination to be brought forward to the moment you enter your airport departure lounge...
Another way to increase client loyalty is to mark yourself out as different with a more subtle, holistic view on how all of the passenger ‘touch points’ seamlessly join in harmony to create a smooth and coherent journey experience with innovative and thoughtful touches throughout. There are a number of ways to do this, of course, but the demographic always should inform the mood or character of the foundations of any creative master plan.
The age old problem with ‘cabin’ or ‘service’ refreshes is that it is really hard to get the operational lifespan of connected SKUs to end coincidentally and wastage is always a hard pill for the ‘bean counters’ to swallow - so, one way to create real change is by ‘value engineering’ a softer launch programme involving less products and rationalising the list to create a crisper consistant look with less fussy variation - and - if adopted right across the business, this principal can make a real difference to the business and the bottom line - a real win/win situation...
We at Plane Talking are already seeing the green shoots of ‘cautious optimism’ coming through and are currently working with two of our bigger clients on these kinds of refresh programmes - one is an Asian carrier’s ‘fine dining experience’ based on the level of intimate chic that you’d expect in a high-end dining room, and the other is a large Middle-Eastern airline who we are helping to re-define what it means to be truely service driven.
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Premiere Class...

Posted by Alison Wells
Alison Wells
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on Saturday, 19 November 2011
in Design and Development
Already recognized for its top quality catering services since begining its international operations in March 2004, Jet has decided to push the envelope still further with investment in a whole new mealservice programme for its First & Premier class cabins.
The scope of the project has taken in everything from the linen, glassware, chinaware and the associated accessories, each piece being designed to fully communicate and harmonise, with each other, in a classic and stylish manner.
At the centre of the Jet project has been the fine work of William Edwards, one of Britain’s leading ceramic designers and one of a handful dedicated to the use of traditional hand decorating techniques that have existed in the English potteries in Stoke-on-Trent, England, for many generations.
A graduate of the Royal College of Art, William has developed a highly successful business incorporating the very latest printing techniques, pioneered in his own factory where he produces pieces for many of the leading brand names in ceramics.
Determined to keep alive the formal and intricate decorating techniques of the past, William has developed the range of fine bone china that encompass the very best of traditional English craftsmanship and are collectors pieces designed for people who wish to give something meaningful and precious or to celebrate special anniversaries and events - including the recent Royal Wedding in England (pictured above).

William Edwards was formally recognised at the 2007 International Ceramics and Glass Decorating Society Awards, an annual international event held in Las Vegas, USA. His Jewel House Collection, a bespoke commission for the Historic Royal Palaces in London, won the three main categories; best designed item of giftware, best technical print in show and the Judges Award for an outstanding collection.
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Plane Talking Products Head Office

Hunton Lodge, Hunton,
Sutton Scotney, Winchester,
SO21 3PT   UK

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